You agree to provide us with accurate and complete information wherever and whenever we have requested information to provide delivery.
You are entitled to request a copy of the personal information we hold on you. Please contact us at 9123517177 or email email@example.com if you wish to request this information.
We take complaints very seriously and aim to address/respond to your complaints within 5 business days. All complaints should be addressed to firstname.lastname@example.org. The customer support team can also be reached on 9123517177.
LIMITATION OF LIABILITY
Great care has been taken to ensure that the information available on this website/ mobile application is correct and error free. We apologize for any errors or omissions that may have occurred. We cannot warrant that use of the website will be error free or fit for purpose, timely, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website and we do not make any warranty whatsoever, whether express or implied, relating to fitness for purpose, or accuracy.
We disclaim any and all liability to you for the supply of the Service Delivery, Food items, Goods and Services to the fullest extent permissible under applicable law. This does not affect your statutory rights as a consumer. If we are found liable for any loss or damage to you such liability is limited to the amount you have paid for the relevant Goods or Services. We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits to you, howsoever arising. This limitation of liability does not apply to personal injury or death arising as a direct result of our negligence.
We do not accept any liability for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive properties transmitted to you or your computer system via our website.
We shall not be held liable for any failure or delay in performing Services or delivering food items and goods where such failure arises as a result of any act or omission, which is outside our reasonable control such as all overwhelming and unpreventable events caused directly and exclusively by forces of nature that can be neither anticipated, nor controlled, nor prevented by the exercise of prudence, diligence, and care, including but not limited to: war, riot, civil commotion; compliance with any law or governmental order, rule, regulation or direction and acts of third parties.
If we have contracted to provide identical or similar order to more than one Customer and are prevented from fully meeting our obligations to you by reason of an Event of Force Majeure, we may decide at our absolute discretion which orders we & the participating chefs will fill and to what extent.
The products sold by us are provided for private domestic and consumer use only.
We have taken all reasonable steps to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers or those of third parties.
In the event Arogyaa has a reasonable belief that there exists an abuse of vouchers and/or discount/referral codes or in suspected instances of fraud, Arogyaa may cause the shopper (or customer) to be blocked immediately and reserves the right to refuse future service. Additionally, should there exist an abuse of vouchers or discount codes, Arogya reserves the right to seek compensation from any and all violators.
The vouchers/discount/credit calculation is subject to Arogyaa’s discretion and may be altered / withdrawn at any time and without notice. This can discount any/all of the components including goods/services cost, taxes and fees and likewise.
All prices are indicated in INR. Prices are inclusive of taxes unless otherwise indicated
We may subcontract any part or parts of the Services or Goods that we provide to you from time to time and we may assign or negate any part or parts of our rights under these Terms and Conditions without your consent or any requirement to notify you.
We may alter or vary the Terms and Conditions at any time without notice to you.
Do not use or launch any automated system or program in connection with our website or its online ordering functionality.
Do not collect or harvest any personally identifiable information from the website, use communication systems provided by the website for any commercial solicitation purposes, solicit for any reason whatsoever any users of the website with respect to their submissions to the website, or publish or distribute any vouchers or codes in connection with the website, or scrape or hack the website.
Payment must be made either at the time of placing the order by credit card or at the time of delivery by cash. Failure to pay on time will result in the cancellation of your order
It may be noted by the customer that once registered he/she will be receiving all kinds of promotional SMS, mailers and notifications to keep him/her updated with our offers and other forms of information.
If any term or condition of our Agreement shall be deemed invalid, illegal or unenforceable, the parties hereby agree that such term or condition shall be deemed to be deleted and the remainder of the Agreement shall continue in force without such term or condition.
These Terms and Conditions and our Agreement shall be governed by and construed in accordance with the Laws of India. The parties hereto submit to the exclusive jurisdiction of the courts of India.
No delay or failure on our part to enforce our rights or remedies under the Agreement shall constitute a waiver on our part of such rights or remedies unless such waiver is confirmed in writing.
These Terms and Conditions and a contract (and all non-contractual obligations arising out of or connected to them) shall be governed and construed in accordance with India Laws. Both we and you hereby submit to the non-exclusive jurisdiction of the India Courts. All dealings, correspondence and contacts between us shall be made or conducted in the English language.
From time to time Arogyaa will run promotional offers on its platforms in the form of vouchers and discounts that can be applied to user accounts. Promotions that are offered as valid for new customers only may not be applied to existing accounts or individuals who already have anArogyaa account, whether active or dormant. In all cases promotional vouchers cannot be transferred to other users. Vouchers may only be redeemed against the purchase of services on the Arogyaa platforms.