SERVICE DELIVERY & GOODS PICK-UP
Delivery timings quoted at the time of placing the order are approximate and may vary based on factors such as traffic and weather conditions. The food items you ordered for will be delivered to the address designated by you at the time of placing the order.
All orders are delivered by Arogyaa’s own delivery network or any other reputed delivery service that we may choose to use from time to time. If the Goods are not delivered within the estimated delivery time quoted by us, please contact us by telephone 9123517177 or email support@arogyaa.com and we do our best to ensure that you receive your order is delivered as quickly as possible. In case of a late service delivery, the service delivery charge if any will neither be voided nor berefunded by Arogyaa.
If you fail to accept your food and products when it is out for delivery, or if we are unable to deliver at the stated time due to your failure to provide appropriate instructions, or authorizations, then such goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such goods shall pass on to you.
You must ensure that at the time of delivery your order adequate arrangements, including access where necessary, are in place for the timely delivery of your order.
Arogyaa will try our best to deliver the product to you at the place of delivery as requested by you in your order within the time confirmed. We will inform you if we are unable to meet the estimated delivery time.
Arogyaa shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative address.
In case of the unlikely event of a failed delivery due to reasons beyond the control of the customer, Arogyaa, will refund the full amount to the customer within will be 15 to 20 working days via the same source by which the payment was made.